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Fort Lauderdale Tower: Connected Living Case Study

Gables Riverwalk in Fort Lauderdale serves as a real-world blueprint for how property owners are shifting toward centralized connectivity. The project uses Aerwave’s bulk managed Wi‑Fi to blanket the new tower with property‑wide coverage, aligning with a broader push to elevate resident experience and support ongoing smart‑building upgrades.

The luxury high‑rise, which opened in November 2025 along the New River, confronted common multifamily connectivity headaches, including slow installation timelines, resident hardware confusion, and frequent service escalations that could pull onsite staff away from core duties.

Instead of offering separate, property‑level internet packages, the tower adopts Aerwave’s bulk model, preinstalling in‑unit equipment and enabling residents to activate service via a QR code in under five minutes, according to Aerwave’s case study.

The arrangement is highlighted in Aerwave’s documentation, which frames the project as a proof point for how modern, high‑performing multifamily assets will stay connected in the future. Aerwave says the approach reduces technician visits and eliminates the need for residents to buy routers, delivering hotel‑grade coverage across units and amenity spaces.

Technically, the network runs on RUCKUS R550 access points within a fiber mesh backbone to enable roaming without drops. The emphasis on a seamless indoors‑out connectivity experience is designed to support roaming across units, lobbies, and shared spaces.

From an operations standpoint, the shift aims to cut service escalations and free onsite teams for other tasks. Aerwave reports 24/7 domestic support with an average response time of roughly 42 seconds and uptime of 99.8% across the Gables portfolio.

Gables notes the partnership extends beyond a single flagship installation. With multiple properties already on Aerwave—two live and two under construction, totaling more than 1,000 units—the relationship targets scaled, capital‑light NOI improvements through a monthly service model. Ed Wolff, Aerwave’s CEO, characterizes the collaboration as building a digital foundation for how residents live, work, and connect now and in the future, while James Hamrick, Gables’ SVP of IT, calls the platform a scalable backbone for current and future technology needs.

 

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