Manila, March 31, 2026 — ePLDT Group, the ICT subsidiary of PLDT, has chosen CSG to power the next phase of its growth. Together with its data center subsidiary, VITRO Inc., the companies will strengthen their digital backbone to enable faster activations, more tailored technology offerings, and simpler billing for enterprise clients across the Philippines.
“As we advance our digital transformation, our focus is to deliver tangible value for customers by simplifying engagements and enabling faster outcomes,” said Victor S. Genuino, President and CEO of ePLDT & VITRO. “With CSG’s domain expertise and its long-standing relationship with PLDT, this partnership will help us deliver more responsive, efficient, and customer-centric experiences for Philippine enterprises.”
By deploying CSG Quote & Order and CSG Encompass, ePLDT Group expands its ability to simplify complex enterprise requirements, grow revenue and customer lifetime value, and reinforce its digital foundation across its multi-cloud, data and AI, managed services, cybersecurity, and data center solutions.
CSG’s Ian Watterson, Senior Vice President, Go-to-Market, noted that demand for data center, cloud, and cybersecurity services has surged in the region. He added that ePLDT Group is a backbone to many modernization initiatives in Asia-Pacific, and the alliance builds on the companies’ 20+ year relationship as they help scale the business and power enterprise transformation across the region.
The collaboration aims to shorten time to value and improve B2B experiences by making ICT services easier to understand, procure, and deploy. CSG highlights that its Quote & Order platform has already accelerated value for customers such as Telenor Denmark and One NZ, underscoring the global scope of this digital transformation drive.
